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When the System Defends Itself
This piece is for helpers.
If you’ve found yourself replaying exchanges with the Financial Ombudsman Service, the Financial Conduct Authority, courts, or professionals who stay calm while people are harmed — you’re not imagining it.
The blog explains what’s really happening psychologically and structurally, and shares practical ways to cope so this work doesn’t cost you your health or sleep.
Helping helpers to Get SAFE matters too.