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Practical Lessons for Get SAFE Citizen Investigators If you have ever felt ignored, dismissed, or passed from one organisation to another after financial harm, you are not imagining it. The Financial Conduct Authority (FCA) has now published its responses to questions it did not answer at its 2025 Annual Public Meeting. When you read them closely, something important becomes clear. This system is not built to deal with individual injustice. It reacts only when patterns become

If you’re dealing with financial exploitation, your paperwork can feel overwhelming. Stacks of letters. Bank statements. Loan agreements.Court papers. This guide will help you scan your documents once, properly , so you don’t have to keep going back again and again. It may feel slow now. But done right, this will save you days, weeks, even months later . And it puts you back in control. First: why scanning matters so much When you scan documents properly: You can find things

If you are dealing with a dispute, complaint, or legal process, you may already feel overwhelmed, mistrustful, or exhausted. This page is here to steady the ground , not to push you into action. You do not need to be a lawyer.You do not need to do anything differently today.This is about understanding , not escalation. Summary: Mazur v Charles Russell Speechlys (High Court) The High Court decision in Mazur v Charles Russell Speechlys clarified who is legally allowed to co

A Get SAFE guide for people who feel shut out, dismissed, or passed around the system If you have ever reported financial harm and been told: “This is not something we can help with” “We have no jurisdiction” “That falls outside our remit” you are not imagining things. This response is not a mistake . It is how the system is designed to protect itself. This article explains, in plain English: Why regulators use “not our remit” How that harms ordinary people What you can do in