The Get SAFE Fellowship

This piece is for helpers.

If you’ve found yourself replaying exchanges with the Financial Ombudsman Service, the Financial Conduct Authority, courts, or professionals who stay calm while people are harmed — you’re not imagining it.

The blog explains what’s really happening psychologically and structurally, and shares practical ways to cope so this work doesn’t cost you your health or sleep.

Helping helpers to Get SAFE matters too.

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This 2009 OFT study nailed something we still avoid: scams harm identity, not just finances. Shame and self-blame are part of the damage — and systems rarely address that.

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So many people here aren’t suicidal because they’re “mentally ill.”They’re suicidal because the injustice won’t stop.

Get SAFE isn’t about giving up on justice. It’s about reducing the external harm that’s breaking people.

We stabilise, structure evidence, slow escalation, and look for one realistic leverage point — while keeping safeguarding front and centre.

You deserve a survivable path through this.

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Too many victims of financial wrongdoing aren’t being defeated in court.

They’re being erased by attrition.

Delays. Stonewalling. “Out of scope” letters. Endless procedure.Not to find the truth — but to outlast the person bringing it.

That’s why Get SAFE exists.

Not to promise justice we can’t deliver.Not to run crusades against institutions.But to keep people alive, lucid, and structurally anchored long enough for the truth to still matter.

This week’s Total Wealth Planner Weekly also covers:

• AI in banking (and why it isn’t neutral)

• FCA failings in victim treatment

• Recruitment misdirection in financial services

• Real-world impact through Get SAFE

Quiet wins matter.

Over the past three months, our community has raised £460 for Get SAFE. It won’t trend. It won’t make headlines. But it has already changed lives.

One woman avoided repossession. Another found clarity after three years of despair. Both reclaimed dignity at the moment they needed it most.

Here’s what one participant said:

I’ve just shared a new article on something many of you are already living through.

Banks are rolling out AI fast — but mostly to cut staff, deflect complaints, and speed up sales. Not to protect people, prevent scams, or make redress easier.

For victims, this means:

• more chatbot loops

• fewer human conversations

This wasn’t just a bad adviser. It was a bad system.

The FCA has upheld a £2.2m fine and ban against Darren Reynolds for dishonest pension transfer advice that harmed over 470 people.

Yes—his behaviour was appalling.But the deeper truth is this:

A system that:

• Detects harm only after mass damage

If you’re in a season where going back feels impossible —but the future isn’t yet clear — this may resonate.

The bridge isn’t about certainty. It’s about becoming someone who can build what didn’t exist before.

Curious: what do you sense is trying to emerge in your next chapter?

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